Problem Management aims to manage the lifecycle of all Problems. The primary objectives of this ITIL process are to prevent Incidents from happening, and to minimize the impact of incidents that cannot …

Problem Management enables IT teams to prevent incidents by identifying the root cause. Learn about the overall process, benefits, and best practices.

Oct 17, 2025 · Explore the problem management life cycle with our in-depth guide. Learn about key ITIL processes, roles, and best practices to resolve issues proactively.

Feb 6, 2026 · In this blog, we will discuss what ITIL Problem Management is, processes, key roles, and benefits. Whether you’re in IT or just curious, this blog will help you understand how it works!

Apr 30, 2020 · Problem Management (PM) is one of the components in the ITIL Service Operations area. The primary focus of PM is to identify causes of service issues and commission corrective work …

Jun 20, 2025 · Problem Management in ITIL is a structured process used to identify, analyze, and resolve problems that are the underlying cause of one or more incidents. It follows the sequence: …

Feb 6, 2025 · The best ITIL problem definition according to us would be: “The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and …

Nov 26, 2024 · The ITIL Problem Management Process Flow is a systematic approach that helps identify, analyze, and resolve IT issues effectively. It involves tracking and monitoring potential …

Problem management is about finding the cause of incidents. Once we identify it, we work on solutions. The process involves investigating, analyzing, and diagnosing problems. Afterward, we determine …

Problem management is a methodical approach to identify the cause of an incident and manage the life cycle of all problems. The goal of IT problem management process is to minimize the impact of …